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TERMS & CONDITIONS

BY ENTERING AND USING OUR WEBSITE (WWW.HOUSEOFDURRANI.COM) AND/OR PURCHASING OUR PRODUCTS YOU ACKNOWLEDGE AND ARE BOUND TO THE FOLLOWING TERMS AND CONDITIONS WITHOUT MODIFICATION.

IF YOU DO NOT WISH TO BE BOUND BY THE TERMS LAID OUT BY HOUSE OF DURRANI, YOU SHOULD NOT USE/PURCHASE FROM OUR WEBSITE. PLEASE CONTACT US AT INFO@HOUSEOFDURRANI.COM SHOULD YOU HAVE ANY QUERIES.

HOUSE OF DURRANI HAS THE RIGHT TO AMEND THESE TERMS AT ANY TIME.

INTELLECTUAL PROPERTY

-ALL CONTENT, IMAGES AND PRODUCTS ARE UNDER THE SOLE OWNERSHIP OF HOUSE OF DURRANI AND ARE SUBJECT TO COPYRIGHT LAW.

-WE RESERVE THE RIGHT TO HAVE THIS CONTENT REMOVED SHOULD WE SEE IT USED INAPPROPRIATELY OR ILLEGALLY BY ANOTHER PERSON/BUSINESS/ASSOCIATION.

ORDERS

-BY PLACING AN ORDER FOR ANY PRODUCT ON             WWW.HOUSE OF DURRANI.COM THE CUSTOMER IS OFFERING TO PURCHASE THE GOODS AND IS SUBJECT TO THESE TERMS. EACH ORDER THE CUSTOMER PLACES WILL BE A SEPARATE AND BINDING AGREEMENT BETWEEN THE CUSTOMER AND HOUSE OF DURRANI WITH RESPECT TO THE SUPPLY OF THE GOODS IN ACCORDANCE WITH THESE TERMS.

-ALL ORDERS ARE SUBJECT TO AVAILABILITY OF THE GOODS AND CONFIRMATION OF THE ORDER PRICE.

-INTERNATIONAL ORDERS MAY BE SUBJECT TO IMPORT TAXES, DUTIES AND CUSTOMS CHARGES UPON ARRIVAL IN YOUR COUNTRY. THESE CHARGES ARE THE RESPONSIBILITY OF THE RECIPIENT TO PAY.

-HAVING A PREORDER ITEM AMONGST OTHER ITEMS IN YOUR ORDER WILL HOLD BACK YOUR DELIVERY TIME. PRE-ORDER DATES ARE ESTIMATES ONLY AND MAY TAKE BETWEEN 1-5 WEEKS TO BE DELIVERED, PLEASE CONTACT US FOR ACCURATE TIMES.

-THE CUSTOMER ACKNOWLEDGES THAT ALL ORDERS THROUGH THE WEBSITE ARE WITH RESPECT TO GOODS INTENDED FOR PERSONAL AND DOMESTIC USE ONLY.

-IN ORDER TO CONTRACT WITH HOUSE OF DURRANI THE CUSTOMER MUST BE OVER 16 YEARS OF AGE AND POSSESS A VALID CREDIT OR DEBIT CARD ISSUED BY A BANK ACCEPTABLE TO HOUSE OF DURRANI.

-HOUSE OF DURRANI RESERVES THE RIGHT TO ACCEPT OR REJECT AN ORDER FOR ANY REASON AT ANY TIME.

-WHEN PLACING AN ORDER THE CUSTOMER UNDERTAKES THAT ALL DETAILS THAT ARE PROVIDED TO HOUSE OF DURRANI ARE TRUE AND ACCURATE, THAT THE CUSTOMER IS AN AUTHORIZED USER OF THE CREDIT OR DEBIT CARD USED TO PLACE THE ORDER AND THAT THERE ARE SUFFICIENT FUNDS TO COVER THE COST OF THE GOODS. 

-GOODS WILL BE DELIVERED TO THE PROVIDED ADDRESS, SO IT IS THE CUSTOMER'S DUTY TO ENSURE THAT THIS INFORMATION IS ACCURATE AS HOUSE OF DURRANI WILL HOLD NO LIABILITY FOR THE INCORRECT SUPPLY OF ORDER DETAILS.

PRICE

-PRICE IS NON INCLUSIVE OF DELIVERY FEE UNLESS OTHERWISE STATED.

-UNLESS OTHERWISE STATED, ALL PRICES QUOTED ARE IN U.S DOLLARS AND WHERE APPLICABLE ARE EXCLUSIVE OF GOODS AND SERVICES TAX (‘GST’). ANY FEES AND CHARGES (E.G. DELIVERY FEES) IMPOSED BY THESE TERMS ALSO EXCLUDE GST WHERE APPLICABLE.

-HOUSE OF DURRANI RESERVES THE RIGHT TO CHANGE OR ALTER THE PRICES OF GOODS ON THE WEBSITE WITHOUT NOTICE TO THE CUSTOMER, UNLESS THE CUSTOMER HAS SUBMITTED AN ORDER AT A STIPULATED PRICE, IN WHICH CASE THERE WILL BE NO CHANGE OR ALTERATION IN PRICING.

-IN PAYING OR ATTEMPTING TO PAY FOR THE GOODS, THE CUSTOMER AGREES THAT THE CUSTOMER HAS NOT ENGAGED IN ANY FRAUDULENT CONDUCT OR CONTRAVENED ANY LAW.

-HOUSE OF DURRANII WILL ISSUE THE CUSTOMER WITH A TAX INVOICE ONCE PAYMENT IN RESPECT OF THE ORDER HAS BEEN PROCESSED.

FAULTY GOODS

-SHOULD YOU DISCOVER YOUR HAVE RECEIVED A FAULTY PRODUCT YOU MUST ACT ON THIS WITHIN 7 DAYS OF RECEIVING THE PRODUCT, BY EITHER NOTIFYING US BY EMAIL AT INFO@HOUSEOFDURRANI.COM

-UPON THE RECEIPT OF THE GOODS WE WILL EITHER REPLACE THE ITEM (IF AVAILABLE), PROVIDE A REFUND, EXCHANGE OR CREDIT NOTE, OR REPAIR THE GOODS.

-GOODS MUST BE RETURNED VIA POST AT THE CUSTOMER'S EXPENSE

RETURN AND EXCHANGE

-WE ACCEPT EXCHANGES ON FULL PRICED ITEMS WITHIN 7 DAYS RECEIPT OF THE DELIVERY, THIS EXCLUDES SALE ITEMS AND SWIMWEAR.

-SWIMWEAR CANNOT BE RETURNED OR EXCHANGED UNDER ANY CIRCUMSTANCE DUE TO HYGIENE REGULATIONS.

-ANY REFUNDS WILL BE ISSUED IN THE FORM OF STORE CREDIT.

-GOODS MUST BE RETURNED VIA POST AT THE CUSTOMER'S EXPENSE

-THE CUSTOMER WILL NOT BE REFUNDED FOR THE ORIGINAL POSTAGE COST UNLESS THE GARMENT WAS FAULTY

-UPON THE RECEIPT OF THE GOODS THE CUSTOMER WILL BE ISSUED WITH A EXCHANGE OR CREDIT NOTE.

- ITEMS MUST BE UNWORN, UNDAMAGED AND BE IN THE EXACT CONDITION THEY WERE RECEIVED IN. WE RESERVE THE RIGHT TO REJECT A REFUND SHOULD WE DEEM THE GARMENT TO BREACH THESE CONDITIONS.

- RETURNS WILL BE PROCESSED WITHIN 3 DAYS RECEIPT OF THE GOODS. 

-INTERNATIONAL ORDERS PLEASE CHOOSE CAREFULLY AND READ ALL PRODUCT DETAILS AND SIZING ADVICE BEFORE PURCHASING TO ENSURE YOU HAVE SELECTED THE RIGHT GARMENT. NO EXCHANGE/REFUND ON INTERNATIONAL ORDERS.